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Repeat Prescriptions
How to Order a Prescription?
To request a repeat prescription, please follow the guidelines and choose the right option for you.
Please allow 72 hours (three working days), excluding bank holidays, for your prescription request to be processed.
We do not accept repeat prescription requests over the phone or by e-mail.
The easiest way of managing your prescriptions is via the NHS App or Airmid app. Although we highly recommend using this option, if you're unable to, please see the advice below for alternative ways of requesting repeat prescriptions.
The NHS App
Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.
Use Online Services
The simplest and quickest way to order your repeat medication is by using our online services which link directly to your prescription record at the Practice.
Your Local Pharmacy
Pharmacy Ordering / Collection Service
Pharmacies offer a prescription collection service from our Practice.
Your pharmacy can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
In Person
You can order in person by returning the right-hand half of a previous prescription for the required medications.
Drop the tear-off slip attached to your last prescription in at reception with the required item(s) clearly marked.
Alternatively you can submit a handwritten request. You may also write out an order for someone else, providing you include the patient’s name and date of birth and requested medication.
By Post
You can post your prescription slip or written request to us at the Practice.
You must include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the Practice. Please allow at least 7 days if requesting your medication by post.
Repeat Dispensing
If you, or someone you care for, use the same medicines regularly, you may be able to benefit from repeat dispensing from your pharmacist. This means you won't have to visit the surgery every time you need more medicines. The service is also referred to as the Electronic Prescription Service (EPS)
Medication Reviews
Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.